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Customer Process
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How to Buy — Phonix USA B2B Customer Process

Frequently Asked Questions

Register on our platform with your company details. Our team reviews applications within 24-48 business hours and grants access to B2B pricing.

We accept wire transfers, credit cards and offer credit lines for qualified B2B buyers. Contact sales for credit line applications.

Shipping times vary by destination. Most domestic US orders ship within 1-3 business days. International orders typically arrive within 5-15 business days depending on the shipping method chosen.

Yes, once your order ships you will receive tracking information via email. You can also track orders through your customer dashboard.